32Red Responsible Gaming Tools and Support


32Red takes care in providing members with helpful responsible gaming tools and access to support.

Most Helpful 32Red Responsible Gaming Tools

Making use of 32Red’s responsible gaming tools can help members stay on the safe side of gambling while still having access to the greatest online entertainment. With 32Red’s commitment to safe and responsible gambling, they monitor various aspects of your gaming habits which include deposit amounts, age, and more.

Account Exclusion – Temporary Suspend Your Account

Account exclusion is available for any member who feels that they may need to take a break from online gaming. This will temporarily suspend your account and exclude you from marketing communication from 32Red. Members can either choose to refrain from receiving marketing or suspend their accounts for between 6-60 months by contacting 32Red and opting for the Self-Exclusion agreement.

Limit Your Maximum Deposit Allowance

32Red may limit the allowed maximum deposit amount for any player’s account. Members may also request a deposit limit to be implemented if it would be safer for them. Any request for a maximum deposit increase would only be considered after 24 hours of the limit being implemented on the account. This setting will limit access to both depositing funds and taking part in any promotions.

Set Session Duration Reminders

By opting in for session reminders you will be reminded every time you reach a certain set period of playtime in the casino. This is a helpful tool for limiting playtime and being able to control the amount of cash you are spending on gaming. Simply navigate to the Safer Gambling page and choose a reminder timeframe of between 1 and 3 hours.

Ensuring Legal Gambling with Age Verification

32Red ensures that all its members are of legal gambling age, 18, by undertaking appropriate age verification checks. If the verification checks are unsuccessful, you will be required to provide 32Red with a full driving licence, passport, and attachment of ID Card. To verify your age, navigate to “Safer Gambling” and select “Verify Your Age”.

32Red’s Dedicated Support Channels

32Red has dedicated support guidelines and references for anybody feeling they may have a gambling problem. 32Red members can find advice and support from GamCare and Be Gamble Aware by navigating to the “Safer Gambling” section on the 32Red website. Gamcare can also be launched for easy access. Alternatively, members can also contact GamCare on 0808 8020 133 or take part in the Gamcare Forum for more in-depth discussions on gambling addiction.